1.1) If you need to cancel your enrollment in a course provided by Course 10 (the "www.course10.com"), you must notify us in writing or through our designated cancellation process atleast 5 days prior to the start date of the course.
1.2) Cancellations made within working days of the course start date may be subject to a cancellation fee, which will be deducted from any refund issued. The specific cancellation fee amount will be outlined in the course enrollment agreement or communicated to you at the time of cancellation.
1.3) Failure to attend a course without prior notice or notification will not result in a refund or credit.
2.1) Refunds for course cancellations will be issued based on the following conditions:
2.2) No refunds will be provided for completed courses or for any portion of a course that has already been delivered.
2.3) In the event that the Company cancels a course, participants will be notified as soon as possible. In such cases, participants will have the option to receive a full refund of the course fee or to transfer their enrollment to a future course at no additional cost.
3.1) If you wish to transfer your enrollment from one course to another, you must notify the Company in writing or through our designated transfer process at least working days prior to the start date of the original course.
3.2) Course transfers are subject to availability and approval by the Company. Additional fees or charges may apply for transferring to a different course, and any difference in course fees must be paid prior to the transfer.
4.1) The Company reserves the right to make exceptions to this cancellation and refund policy in exceptional circumstances or at its sole discretion.
4.2) Requests for exceptions or disputes regarding refunds must be made in writing and will be reviewed on a case-by-case basis.
Please note that this is a general template and it is recommended to consult with a legal professional to ensure that your cancellation and refund policy complies with applicable laws and regulations.
